Privacy Policy

1.Purpose of Personal Information Processing

Membership Registration and Management: To verify membership intent, maintain and manage user accounts, verify identity under limited identification systems, prevent unauthorized use, send notifications, handle complaints, and retain records for dispute resolution. Marketing and Advertising: To develop new services/products, provide customized services, offer promotional information and participation opportunities, deliver targeted advertisements based on demographics, verify service effectiveness, and analyze service usage statistics. Service Support: To support services such as online A/S (after-sales service) requests, 1:1 inquiries, and training applications.

2.Items Collected and Collection Methods

Required Information: ID, password, name, company name, mobile phone number, email, address Optional Information: Company phone number, department name, job title Automatically Collected: IP address, cookies, service usage records, access logs

3.Retention and Use Period of Personal Information

Information is retained from the date of consent until the purpose is fulfilled or the user requests deletion. Certain information may be retained for a specified period under relevant laws (e.g., 3 years for credit information records).

4.Provision of Personal Information to Third Parties

We do not provide personal information to third parties without the user’s consent, except as required by law or for investigative purposes.

5.Outsourcing of Personal Information Processing

Contractor: Feliz Co., Ltd. | Purpose: Website operation and management | Retention: Until contract termination

6.Rights of Data Subjects and How to Exercise Them

Users may request access, correction, deletion, or suspension of their personal information. Requests can be made via written form, email, or fax using the designated form.

7.Use of Cookies and Refusal Options

Purpose: Analyze visit frequency, track preferences, provide targeted marketing. Users can configure browser settings to allow, confirm, or block cookies.

8.Destruction of Personal Information

Information is destroyed without delay once the purpose is achieved. Electronic files: Deleted using irreversible technical methods. Paper documents: Shredded or incinerated.

9.Measures to Ensure Security of Personal Information

Minimizing and training personnel handling personal data
Establishing internal management plans
Encrypting personal data
Installing and updating security software
Restricting access to data systems
Using locked storage for physical documents
Controlling access to physical storage areas

10.Personal Information Protection Officer

Chief Privacy Officer: Kukhyun Bae (HR Team) | Email: kukhyunbae@hd.com
Privacy Manager: Minjong Woo (Digital Innovation Team) | Tel: 02-479-6863 | Email: www@hd.com
Privacy Officer: Jaesoo Jeong (Marketing Team) | Tel: 02-479-6821 | Email: jeongjaesoo@hd.com

11.Remedies for Infringement of Rights

Personal Information Infringement Report Center: privacy.kisa.or.kr | Phone: 118
Information Dispute Mediation Committee: privacy.kisa.or.kr | Phone: 118
Supreme Prosecutors’ Office Cybercrime Division: www.spo.go.kr | Phone: 02-3480-3573
Cyber Bureau, National Police Agency: www.netan.go.kr | Phone: 1566-0112

12.Changes to This Privacy Policy

This policy is effective as of August 9, 2024. Any changes will be announced at least 7 days in advance via our website or a separate notice window.

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