Before submitting a 1:1 inquiry, you can seek help through chatbot consultation or our frequently asked questions to resolve your issue.
You can view the details of your 1:1 inquiry in My Page.
For additional inquiries, please contact us via chatbot or through ARS at 1588-9997.
HD Hyundai Robotics Chatbot
2024.12.23
Hello, I'm the HD Hyundai Robotics Chatbot!
You need a help?
Please select the information you’re curious about from the options below.
Business areas
Check the diverse business areas of HD Hyundai Robotics in a variety of ways!
Customer Support
Experience a wide range of customer support offered by HD Hyundai Robotics!
Company Promotion
Check the diverse news of HD Hyundai Robotics in a variety of ways!
Contact Us Through Other Methods.
Would you like to connect with a representative? Explore various options for assistance!
오후 11:00
product
PM 11:00
HD Hyundai Robotics offers a range of products, including industrial robots, collaborative robots, FPD robots, controllers, and auxiliary equipment.
Click the button below to explore our products in more detail by category!
Contact Us Through Other Methods.
Would you like to connect with a representative? Explore various options for assistance!
Membership Registration and Management: To verify membership intent, maintain and manage user accounts, verify identity under limited identification systems, prevent unauthorized use, send notifications, handle complaints, and retain records for dispute resolution.
Marketing and Advertising: To develop new services/products, provide customized services, offer promotional information and participation opportunities, deliver targeted advertisements based on demographics, verify service effectiveness, and analyze service usage statistics.
Service Support: To support services such as online A/S (after-sales service) requests, 1:1 inquiries, and training applications.
2. Items Collected and Collection Methods
Required Information: ID, password, name, company name, mobile phone number, email, address
Optional Information: Company phone number, department name, job title
Automatically Collected: IP address, cookies, service usage records, access logs
3. Retention and Use Period of Personal Information
Information is retained from the date of consent until the purpose is fulfilled or the user requests deletion.
Certain information may be retained for a specified period under relevant laws (e.g., 3 years for credit information records).
4. Provision of Personal Information to Third Parties
We do not provide personal information to third parties without the user’s consent, except as required by law or for investigative purposes.
5. Outsourcing of Personal Information Processing
Contractor: Feliz Co., Ltd. | Purpose: Website operation and management | Retention: Until contract termination
6. Rights of Data Subjects and How to Exercise Them
Users may request access, correction, deletion, or suspension of their personal information.
Requests can be made via written form, email, or fax using the designated form.
7. Use of Cookies and Refusal Options
Purpose: Analyze visit frequency, track preferences, provide targeted marketing.
Users can configure browser settings to allow, confirm, or block cookies.
8. Destruction of Personal Information
Information is destroyed without delay once the purpose is achieved.
Electronic files: Deleted using irreversible technical methods.
Paper documents: Shredded or incinerated.
9. Measures to Ensure Security of Personal Information
Minimizing and training personnel handling personal data
These Terms of Use govern the rights, responsibilities, and obligations between HD Hyundai Robotics ("Company") and users ("Users") regarding the use of the Company's internet-based services ("Services").
By accessing or using the Services, Users agree to be bound by these Terms.
The Company may revise these Terms as necessary and will notify Users through the website or other appropriate means.
2. Definition of Users and Access
A "User" is defined as any individual who accesses the website and uses the Services provided by the Company.
Users may be required to register and provide accurate information to access certain Services.
3. Content and Intellectual Property
All content provided by the Company, including text, images, software, and other materials, is protected by intellectual property laws.
Users may not reproduce, distribute, or use content without prior written consent from the Company.
4. Service Suspension
The Company may temporarily suspend Services due to maintenance, system failure, or other operational reasons.
In such cases, the Company will notify Users in advance when possible.
5. Termination of Use and Membership
Users may request to terminate their membership at any time.
The Company may restrict or terminate access if a User violates these Terms or applicable laws.
6. Protection of Personal Information
The Company is committed to protecting Users' personal information in accordance with applicable laws and its Privacy Policy.
7. Company Responsibilities
The Company shall not engage in any activities prohibited by law or these Terms and will strive to provide stable Services.
8. User Responsibilities
Users must not engage in activities that violate laws, infringe on others' rights, or disrupt the Services.
Users are responsible for maintaining the confidentiality of their login credentials.
9. User ID and Password
Users are responsible for managing their ID and password and must not share them with others.
If unauthorized use is suspected, Users must notify the Company immediately.
10. Deletion of Public Posts
The Company may delete public posts without prior notice if they violate laws, infringe rights, or are deemed inappropriate.
11. Limitation of Liability
The Company is not liable for any damages resulting from Users' failure to obtain expected benefits or from service disruptions caused by Users' actions.
12. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the Republic of Korea.
Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Korea.